Shipping & Policies
Items are shipped from Canada using either Canada Post or an alternate Courier.
VW ships items out on weekdays after payments have cleared through our processing interface. We strive to ship your item(s) within 5-10 business days of receiving payment (unless custom slots are purchased). Shipping confirmation will be provided, as well as tracking information (where that option has been selected/purchased).
Shipping Transit Times are Approximate:
Within Canada Expedited - 1 Week+/-
To US Tracked Packet - 2-4 Weeks
Overseas Air - 2-4 Weeks
It is not uncommon for packages to be held-up in Customs as they pass between the US and Canadian Border. This can result in delays, and are beyond my control. Once packages have left my hands, or yours, they are in the care of the Postal Service, either Canada Post or USPS. Please be advised.
Veggiewitch offers an Exchange Policy, as personal care products (ie: deodorant) are considered non-refundable items in Canada.
Your satisfaction is our priority. If you have a problem with a transaction, please let us know and we will work with you to resolve the issue. We make every effort to respond to all customer service inquiries within 2 business days.
Differences of aesthetic opinion are not considered defects.
Buyers Remorse is not considered grounds for refund.
Shipping charges/costs are non-refundable.
PLEASE NOTE: VW offers an Exchange Policy, however, products that have been adjusted with the buyers own essential oils and/or scents is not advised and are not covered. Doing so is the sole responsibility of the person who chooses to do something like that.
Payment processing via Stripe is the accepted method of Veggiewitch at this time.
We are happy to take bulk orders and work out payment arrangements if needed. Please send us an email at
denise AT veggiewitch DOT com to iron out the details.