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Shipping & Policies

Shipping

Items are shipped from Canada using either Canada Post or an alternate Courier.

I ship on Fridays and weekends after payments have cleared from Paypal or an alternate payment processing interface. I strive to ship your item(s) within 5-10 business days of receiving payment (unless custom slots are purchased). Shipping confirmation will be provided, as well as tracking information (where that option has been selected/purchased).

Shipping Transit Times are Approximate:
Within Canada Expedited - 1 Week+/-
To US Tracked Packet - 2-4 Weeks
Overseas Air - 2-4 Weeks

It is not uncommon for packages to be held-up in Customs as they pass between the US and Canadian Border. This can result in delays, and are beyond my control. Once packages have left my hands, or yours, they are in the care of the Postal Service, either Canada Post or USPS. Please be advised.

Satisfaction

Veggiewitch offers an Exchange Policy, as personal care products (ie: deodorant) are considered non-refundable items in Canada.

Your satisfaction is my priority. If you have a problem with a transaction, please let me know and I will work with you to resolve the issue. I will make every effort to respond to all customer service inquiries within 2 business days.

Differences of aesthetic opinion are not considered defects.

Buyers Remorse is not considered grounds for refund.

Shipping charges/costs are non-refundable.

Payment

Payment processing via PayPal and Stripe are the accepted methods of Veggiewitch at this time.

I am happy to take bulk orders and work out payment arrangements if needed. Please email me at
denise AT veggiewitch DOT com to iron out the details.